Helping growing businesses build the systems behind the work.I help founders and small-business leaders improve operations, financial workflows, HR processes, SOPs, and practical AI use—without hiring a full-time COO.Schedule an Operations Discovery CallFree Business Resources
Practical AI checklists for small businesses and solopreneurs.

About Me

Claudia P. Murillo, MBA

I’m a bilingual English–Spanish business operations consultant with more than 20 years of hands-on experience helping startups and small businesses build practical systems for growth.I specialize in financial administration, HR processes, SOPs, process improvement, and practical AI tools for daily operations. My experience includes working inside startups and small businesses in the United States, Canada, and Spain.I also bring international business experience, including conducting business and market research in the UAE and overseeing the marketing efforts of Reliant Energy’s assets in Colombia and Venezuela earlier in my career. I work with clients virtually in English and Spanish, with in-person consultations available in Houston and other locations by arrangement.

What I Can Do For You

Business Operations SetupI build the operational foundation your business needs to run smoothly—including processes, workflows, systems, and organizational structure.SOPs & Workflow ProcessesI develop clear, practical standard operating procedures and workflow processes that help teams work consistently, reduce confusion, and operate more efficiently.Financial Planning & Funding SupportI help businesses develop cash-flow projections, organize financial information for investor and shareholder meetings, and prepare clearer financial materials for decision-making. I also research potential funding opportunities, including grants, government programs, and small-business incentives.AI Tools & Responsible ImplementationI help small businesses identify, evaluate, and integrate practical AI tools into their daily operations—with responsible implementation and a human in the loop. I can also develop an AI tool inventory and tracking system to document the tools your business uses, their purpose, access, data considerations, and responsible-use guidelines.AI & Cybersecurity PoliciesI develop practical AI-use and cybersecurity policies that help businesses establish clear expectations around data protection, acceptable tool use, access, passwords, and employee responsibilities.Bilingual Business SupportI provide bilingual support in English and Spanish for business communications, content, client relations, and operational coordination.International Business SupportI help businesses navigate cross-border communication and coordination, particularly between the United States and Latin America.Internship & Talent PartnershipsI help businesses explore internship opportunities, hiring incentives, and university partnerships that can connect them with qualified student talent and additional operational support.